Connecting Care in our Community
Improving community care via assessments and coordinated services
Our Approach
Care Coordination emphasises the central role of General Practice in the health and social well-being of community-dwelling patients. The organisation advocates for a strong partnership between primary care and the community sector to implement strategies that include keeping people well, maintaining independence, engaging informal support, and utilising community-based models of care.
The goal is to enable aging in place by avoiding hospital admissions, shortening hospital stays, and delaying entry into residential care.
Needs Assessment
Accurate assessment of the needs of clients is the key to Care Coordination’s success
Care Management
An experienced senior health professional with advanced clinical judgement and expertise develops a care plan

Care Coordination collaborates with clients, families, and partners to find innovative solutions to challenging situations.
Care Management
An experienced senior health professional with advanced clinical judgement and expertise provides comprehensive assessment and care planning utilising InterRAI.
InterRAI Assessment
Care Coordination developed the expertise and leads the way in the use of and training in two primary interRAI tools; the Contact and Home Care assessments and also has some experience in the long-term care facilities assessment (LTCF).
Reporting
Our software allows us to track referrals through every part of the screening, needs assessment, allocation, care planning, provider placement, and review process.
Quality
Care Coordination’s expertise has been crucial in supporting Te Whatu Ora with quality improvement and service redesign through short-term contracts and projects. Flexibility, innovation, and continual evolvement are key to Care Coordination’s ability to maximise quality and service.
Get in touch
If you have a question about your services or want to give feedback, please set in touch.
If it's an emergency, please call 111.
Our Promise
The ideals we aspire to are Care, Partnership, Respect, Excellence and Integrity.
Care
We care for and about our clients, our customers and our fellow workers
Partnership
We will achieve more by working as a team
Respect
Those whom we care for and work with deserve our respect as clients or colleagues
Excellence
Continually looking for improvement will make this a better place to work in and also benefit our community
Integrity
We will keep our word and act in good faith in our dealings with others





